A Few of Our Recent Customer Comments…
Luxury Bath Systems & Kitchen Design Studio is a bathroom remodeling company with a strong name in the Rockford community. Our clients regularly refer our services to others because we pay careful attention to their unique project goals. Every bathroom is different, and every client has his or her own tastes and functionality needs.
Although we knew we needed to have the work done in our bathroom, I was hesitant. We have heard so many horror stories of “when renovations go wrong”, it was with great trepidation that we undertook the work. Instead, it was a marvelous experience! Aaron, our installer, was neat, thorough, pleasant, and a joy to have in our home. All went very well; work was accomplished beautifully and ahead of the tentative scheduled time. Thank you, Luxury Bath.
Jackie and Will Wood
The 3 of you, Troy, Steve & Mandy, are quite the team. That’s exactly why we came back after Troy remodeled our master bath 6 months ago.
All of you have given us good suggestions which we are happy with. (Aubrey still wants a PINK floor! Geesh!)
Troy is a skilled craftsman and takes pride in what he does. He’s also a great guy to have hangin’ around your house for a week! 🙂
Thanks for EVERYTHING all you do!
Peggy & Jeffrey Gale
When we started shopping for our bathroom remodel we had plans in mind of What we wanted. We did shop four other companies without satisfaction, price not being our primary target. When we checked with Luxury Bath Systems, they listened to what we wanted and designed it to our satisfaction. They explained all details of the job to be done, and provided a large variety of quality choices to make. The work was done perfectly, and on time with no change in cost. We are so happy we made the right choice of Luxury Bath Systems, for our largest investment, our home.
Al and Diane Lang
Management and Staff at Luxury Bath Systems,
I wanted to write to give you my most sincere thank you for a job well done and for having patience dealing with our unusual circumstances. I apologize for the delay in writing but needless to say life has been a little chaotic. I had a beautiful deep bathtub put in my home around 2008/2009 although I don’t remember exactly when. The job was done beautifully and at a great price. My mother was diagnosed with dementia a few years back after having 2 strokes and we knew we needed to have something done in their home to allow my father the ability to take care of her. My parents had always done their own handiwork and never had a professional remodel done so I told them we had to work with you. Steve came out and met with my dad and we talked about all the amazing possibilities for a bathroom to fit my mother’s needs. Unfortunately in December, before we gave Steve the go ahead, my mother’s dementia got much worse and she was admitted to an assisted living facility. My father who was a little younger wanted to stay in his home so we decided to proceed with the project to accommodate his age and after meeting with Steve again we decided to proceed with a major remodel. My dad was thrilled as we worked through the process and Steve made great recommendations and tried to save my Dad money wherever he could which my father really appreciated as this was his first remodel.
The job began and he was thrilled calling me often with the progress of the work and how excited he was. On Saturday, February 14th, just 5 short days after the job began, my dad became
suddenly ill and died very unexpectedly from an Abdominal Aortic Aneurysm. It was a complete shock and caused devastation in the family. As the power of attorney for my family – I was able to email Steve before his guys got to the house as they were scheduled to start work Monday
morning. I worked with Steve and Lance and we get things set-up so your crew came and went when needed and i felt completely comfortable doing that. During the job, we realized we hadn’t signed up to paint because my father was hoping to do it himself – at that point Steve stepped up to the plate and arranged the painting as well as picking up the paint as we were planning and dealing with the funeral. I checked in on the house often and when the job was finally finished we all cried knowing my father would have loved it and I am thrilled he was alive to know it was going to be done how he wanted after so many years.
We will probably eventually sell the house although we hope someone from our family will purchase it but the bathroom is just amazing. Your company went above and beyond anything you probably ever have, not only having 1 client admitted to dementia facility and then the other client passing away so suddenly. Your company was professional and efficient and made the bathroom so amazing for whoever gets the house. I don’t think I have words to thank you for your kindness and patience – I will recommend Luxury Bath to everyone the bathroom looks amazing and Steve’s kindness to my Dad during the process went above and beyond expectations. I wanted Steve and everyone who worked on my Dad’s home to know how grateful his entire family is and hope to work with you again very soon.
Luxury Bath has redone every room in my house over the years and there hasn’t been a single problem with the work or the workers. I love my new kitchen and wish I had done it earlier! I have been able to reach Bob with a phone call whenever I have a question and have an answer right away. All of the staff very friendly and easy to work with and the final results of their work is outstanding. I have recommended Luxury Bath to many people and will continue to do so.
The Arc’s Great Home Giveaway Raffle proceeds benefit children and adults with intellectual/developmental disabilities and their families. Luxury Bath Systems is a valued partner in creating each year’s wheelchair accessible Grand Prize Home. Contributing to this event shows how committed the owner and staff shows how committed the owners and staff of Luxury Bath Systems are to their community. Every year they feature the best of the best in design and style. Our ticket purchaser appreciate Luxury Bath System’s ability to create and accessible bath environment that is also beautiful; featuring custom shower tubs, vanities and state of the art fitting not available anywhere else locally. Their design expertise and innovative products make each home’s bathroom real show stoppers and contribute to the success of The Great Home Giveaway Raffle.
Executive Director, from the ARC of The Arc of Winnebago, Boone and Ogle
Luxury Bath has worked on everything from the top floor of our house to the basement over the last fifteen years. I will not hire any other company. Luxury Bath has remodeled our kitchen, bathrooms, and basement. They have installed new windows and tiled floors. There are also many smaller jobs they have done for us that are too numerous to mention. Bob St. Clair and his team are honest, professional, and thorough. I do not hesitate to recommend them.
All of you at Luxury Bath have far exceeded Rosie and my expectations. The tub and Onyx surround kit look great, as well as the vanity with the matching Onyx top!. I never thought a small bathroom like this could look so elegant, and be as functional as it is. The whole process has been a pleasure. You have been so helpful, and all of the work done by the contractors has been perfect! They are very friendly and professional as well. I would recommend to anyone needing a bathroom makeover to at least consider Luxury Bath. I just can’t tell you how impressed we are. We love it!
James & Rosie Burd
Bob has helped me to remodel two houses, in total: two kitchens, 5 baths and a fireplace. Needless to say, this has occurred over many years. His sales staff are always knowledgeable and up to date on the latest trends. Bob has always listened to what I needed and wanted in my remodel. He has always gone to great lengths to fit the most into the space I had to work with. He is also open to change in the middle of both the planning and the construction. He is mindful of the cost and points out how you can achieve a beautiful and functional look for a reasonable cost. Once work has started, his staffs are always on time, friendly and courteous. They also keep it as clean as possible with construction. The work has always been very well done and it was done right the first time. However, if I ever had a problem, all I had to do was call and it was taken care of. I would certainly use Luxury Bath again without hesitation.